VRBO vs. Airbnb
3 min. read
While there are plenty of vacation rental listing sites to choose from, VRBO (owned by HomeAway) and Airbnb are two of the biggest vacation home rental players in the travel industry today. To maximize exposure for our homeowners, InvitedHome ensures all our offerings are listed across each website’s distribution portfolio, providing increased visibility for our homes. And while we handle all listing features on both sites, we wanted to share with you the differences between the two companies, and how InvitedHome optimizes how your home is positioned on them. To learn more about our refined approach to vacation rental management, check out our property management page.
VRBO/HomeAway: If you want to list your home on VRBO, you have two options. You can pay an annual fee of $499, which will allow for unlimited inquiries and bookings. If you choose a pay-per-booking fee structure, you'll be charged a commission starting at 8% per booking. This number comprises the 5% commission charged for the rental amount, and the 3% credit card transaction fee on the total payment received from your guest. An additional 2% may be charged if the credit card isn't from the U.S.
So how do you choose? VRBO suggests that if it's rented more than six weeks out of the year, the annual subscription is a better option. It's worth noting that if you opt for the subscription model, you'll pay even if your home never books. However, if you're with InvitedHome, we'll take care of that subscription cost, and optimize your listing to maximize its visibility on VRBO and HomeAway.
Airbnb: Airbnb is a little more straightforward. There's no annual subscription here -- instead, you'll pay a flat 3% fee on every booking. With Airbnb, you also won't have to pay any credit card fees. Once again, homeowners with InvitedHome don't have to worry about any of these costs. We'll take care of them.
There's no single silver bullet for how to rank higher in Airbnb and VRBO's search pages, but there are certainly best practices to follow. For a more in-depth look, check out our 18 Ways to Increase Vacation Rental Bookings and Profits in 2018.
First and foremost, though, you'll need to generate positive reviews, and this goes for both sites. If guests are staying without leaving a review, you may need to tactfully reach out to them and encourage them to do so. You'll also need to respond to any negative reviews to assure potential guests that if there was a problem, you've already taken the steps to address it.
It's also important to include the right amount of photos for each website. To rank high on VRBO, you'll need at least 24 high-quality photos of your home. There isn't as steadfast a number for Airbnb, however you'll need a minimum of five to appear in mobile search results.
InvitedHome takes care of all of this -- from managing guest reviews to providing professional photography. We'll make sure your home is visible on both Airbnb and VRBO, but we'll also list your home on our own website, where 40 to 50 percent of our guests do their booking. Our impressive portfolio of luxury vacation rentals attracts the right guests for your high-end home. To see a real-world example of how our strategies for maximizing revenue benefit homeowners, check out our case study on revenue management.
The Instant Booking features on VRBO and Airbnb are more or less the same. You can choose to enable or disable the function at any time, and indeed, both websites claim that turning the function on will likely give you a boost in ranking. You can still cancel the reservation if you don't feel comfortable with the guest penalty-free, however, if you cancel for any other reason, you'll get hit with the standard penalty for cancellations.
It's critical to keep your calendar updated, regardless whether you use Instant Booking or not. At InvitedHome, we've developed the technology to automatically update the feed on both Airbnb and VRBO which prevents reservations from being automatically confirmed. This gives our team the opportunity to vet all guests before they are confirmed for a stay in your home. Through this, we've established the perfect balance of high visibility on listing sites while still attracting only the guests you're comfortable with.
The guest experiences of each listing site are very similar. Both charge a service fee between 6% and 12% of the total, excluding taxes, which the guest pays.
The only major difference is the number of single rooms for rent on Airbnb. It's much more common to find shared, shorter-term accommodation on Airbnb than VRBO. On the latter, you'll find more long-term stays and "entire home" listings.
Both websites also require a closed communication system, so it’s difficult to form a relationship with your guests and determine whether your home would be right for them. If a guest calls VRBO or Airbnb for more information on your home, the agent they speak to can only provide as much information as is included in the listing. Conversely, at InvitedHome, our Guest Experience and Reservation teams are dedicated to ensuring that not only is every guest the right fit for your home, but that your home is a right fit for your guests.
If you're managing your vacation rental yourself, be sure you know the differences, advantages, and disadvantages of both websites. Need help? We'd love to manage your luxury vacation rental, and take care of everything from preventative maintenance to guest services.
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VRBO Vs. Airbnb
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