Guests booking through InvitedHome agree with InvitedHome, Inc. (“IH”) to be bound by these Terms of Service, all rules and regulations for the Property (the “Property”), and incorporates by reference the terms of service set forth at https://invitedhome.com/Guest-terms (the “Terms of Service”). If there is a conflict between the terms set forth in this Agreement, the Terms of Service , or the rules and regulations of the Property, the terms of this Agreement shall control.

1. Property Rules. In addition to all rules, terms of service, and conditions described in this Agreement and at the time of booking, Guest (references to “Guest” in this Agreement shall include the Guest, all members of Guest’s party and all of Guest’s invitees) will comply with the rules posted at the Property or provided to Guest at or prior to check-in.

2. Payment. Payment is due in accordance with the payment schedule shown at the time of booking, and the Guest is responsible for making this payment on or before the due date. Should the payment become overdue, IH will automatically charge the card on file. Guest authorizes IH to charge the Guest credit card for the final payment (and any other amount due from Guest in accordance with the terms of this Agreement) when due. If the Guest fails to timely make any payment when due, or if the Guest credit card declines any charge by IH for any reason, IH reserves the right to terminate this Agreement. In addition to any other remedy IH may have against Guest in the case of such a termination, IH may retain all amounts previously paid by Guests.

3. Booking Requirement. If IH determines the Guest and their invitees are not an appropriate fit for the Property, IH reserves the right to cancel this Agreement and provide the Guest a full refund prior to Guest’s arrival.

4. Travel Insurance. Guest agrees that optional travel insurance was offered at the time of booking with the option to purchase or decline. Purchasing travel insurance is not required in order to purchase any other products or services offered by IH. In accordance with the Cancellation Policy as described at the time of booking, any changes to the booking not covered by Guest’s travel insurance policy are the responsibility of Guest. For more information on this comprehensive coverage, visit https://invitedhome.com/vacation-rental-articles/travel-insurance.

5. Occupancy. Occupancy is restricted to the maximum occupancy, as set forth at the time of booking. The maximum occupancy of the Property is set by local ordinances. Violation of occupancy will result in the Guest being responsible for any governmental authority penalties including legal costs, fines and loss of revenue due to suspension or revocation of short term rental license. Should the Property’s short term rental license be suspended or revoked, the Guest is responsible for the cost of alternative housing for travelers displaced.

6. Age Requirement. All persons occupying the Property must meet the minimum age specified at the time of booking. Any other allowances must be in writing.

7. Cancellation Policy. If the Guest cancels prior to 110 days of the check-in date, the entire initial payment shall be refunded to the Guest, less a cancellation charge of one night's rent plus taxes and the service fee. If the Guest cancels after the full payment, the amount paid is non-refundable. The Grand Total shall be non-refundable if the rental period is equal to or greater than thirty (30) nights. The Guest will be held to the terms agreed to at the time of booking. No refunds or credits are provided for items outside of IH control for example: late arrivals, early departures, no shows, Guest family emergencies, weather, snow conditions, airport closures, or road closures. IH strongly recommends Guest secure their booking with adequate travel insurance.

8. Term of Stay. Guest shall have the right to use and occupy the Property commencing and ending on the dates shown at the time of booking. Guest is required to check-in and checkout according to the procedures specific to the Property, which will be provided to the Guest prior to or at the time of check-in. Guest entering and/or occupying the Property before the check-in time may result in an additional charge or occupying the Property "as-is" (i.e. without completion of the customary cleaning/inspection). If a Guest fails to follow the checkout procedures, IH reserves the right to charge Guest additional fees to recover costs resulting from such failure Guest is responsible and will be charged by IH for an extra night’s rental, fees and tax, plus any additional losses suffered by IH or the owner of the Property (the “Homeowner”), including but not limited to the cost of alternative housing for travelers displaced by Guest’s holding over.

9. Access to Property. IH reserves the right to access the Property to perform inspections, repairs, maintenance, to show the Property, or in case of emergency. Advanced notice whenever possible.

10. Care of Property. Guest agrees to take good care of the Property and not to perform any hazardous, offensive, unlawful activity, or tamper, alter or remove any items from in the Property or the common areas of the Property. The Guest will pay a cost for any excessive cleaning required after the Guest’s departure should the Property not be left in as good a condition as when received.

11. Refundable Security Deposit. If a refundable security deposit has been collected before the time of check-in, the Refundable Security Deposit will be released less any amount due under Section 7 or any other provision of this Agreement. The refund may be delayed if there are damages to evaluate. IH reserves the right to recuperate cost of damages in excess of the Refundable Security Deposit once repair costs are finalized.

12. Dogs. A dog is permitted on Property only if IH gives prior written approval of the specific dog (a visiting dog will require separate written approval), and Guest complies with the following: (a) all Property restrictions and rules must be complied with at all times; (b) Guest is responsible for any damage to the Property and common areas of the Property caused by the dog: (c) the Guest must ensure the dog will not disturb the peace by barking, howling, whining, crowing, baying, or making any other loud and persistent or loud and habitual noise; (d) dog must be confined during periods when IH employees or other contractors are scheduled to visit. The dog will be under the Guests control (e.g., leash, harness, voice control, signals, or other effective means) at all time. Guest’s dog will never be unsupervised. Guest’s dog is fully housebroken and Guest will clean up after the dog in designated outside areas. Guest will be required to remove the dog from the Property if there are any violations. Costs associated with removal and/or boarding are the responsibility of the Guest. IH may terminate this Agreement if Guest violates the terms of this Section or refuses to comply. Unauthorized dogs being brought in or on the Property (a fee of $5,000.00 plus cost of any associated damages or additional cleaning.)

13. Keys and Access Controls. Guests must verify the number of keys and garage door openers received at check-in and agree to pay $35.00 per lost key, $100.00 per lost elevator key, and $75.00 per lost garage door opener.

14. Good Neighbor Guidelines. Guest’s actions that disturbs or offends neighboring residents shall be deemed grounds for termination of this Agreement. Upon termination, Guest must vacate the Property within four hours of notice. Guest will be responsible for any governmental authority penalties including legal costs, fines and loss of revenue due to suspension or revocation of short term rental license. Should the Property’s short term rental license be suspended or revoked, the Guest is responsible for the cost of alternative housing for travelers displaced.

15. Parking & Vehicles. Guest is entitled to park only in parking spaces designated to be utilized by the owner of the Property. The maximum number of vehicles may not exceed the number listed at the time of booking. Guest is responsible for ensuring that all occupants and invitees park their vehicles in compliance with applicable law and the rules of any homeowners association of similar entity and to avoid causing a hazard or impediment to passing traffic, pedestrians, snow removal operations, and or shared driveways. If the Property has a garage, Guests are encouraged to use the garage for overnight parking unless the vehicle exceeds the dimensions of the garage.

16. Use restrictions. This Agreement, and the Guest’s occupancy of the Property, is subject, at all times, to any rules set forth by any Home Owners Association governing the Property use, including, without limitation, that certain Declaration of Covenants, Conditions, and Restrictions recorded against the Property (the “CC&R’s”) and any rules and regulations applicable to the Property which have been established by the applicable Home Owners Association. Any failure by the Guest to comply with the terms of such restrictions shall be a breach of this Agreement. Upon request, IH will provide the Guest with a copy of any such use restrictions applicable to the Property that are not already addressed in this Agreement. If there is a conflict between or among the provisions of the CC&R’s, any rules or regulations established by the Home Owners Association, or any other rules, regulations or guidelines established by IH with respect to the Property, the more restrictive of such conflicting provisions, rules, and/or regulations shall be deemed to control.

17. Smoking/Vaping. IH prohibits all smoking and the use of tobacco: In and on all Property grounds and buildings and vehicles parked on Property. The smoke and tobacco-free policy applies to all visitors, Guests, employees, vendors, and contractors using the Property are required to abide by smoke and tobacco-free policy. (a.) “Smoking” means inhaling, exhaling, burning or carrying any lighted or heated cigar, cigarette, pipe or joint, or any other lighted or heated tobacco or plant product intended for inhalation, including hookahs and marijuana, whether natural or synthetic in any manner or in any form. “Smoking” also includes the use of an electronic nicotine delivery systems or e-cigarettes which creates an aerosol or vapor, in any manner or in any form, or the use of any oral smoking device for the purpose of circumventing the prohibition of smoking in this policy. (b.) “Tobacco” is defined as all tobacco-derived or containing products, including but not limited to, cigarettes, cigars, little cigars, cigarillos, bidis, kreteks; all smokeless and dissolvable tobacco products, including but not limited to, dip, spit/spit-less, chew, snuff, snus and nasal tobacco; and any product intended to mimic tobacco, containing tobacco flavoring or delivering nicotine, including but not limited to, electronic nicotine delivery systems, e-cigarettes, e-cigars, e-hookahs, vape pen or any other product name or descriptor. The use of any other type of tobacco or nicotine product for the purpose of circumventing the prohibition of tobacco in this 100% Smoke and Tobacco-Free. The Guest will be charged a fee of $8,000.00 plus the cost of cleaning, odor mitigation and any associated damages if smoke or tobacco is detected or used in the Property at any time.

18. Pool & Spa. The Property may contain a swimming pool, hot tub, jetted tub, or steam shower/room (collectively, a "Pool or Spa”). Guest is responsible for any and all damage to the Pool or Spa. Minors may not use the Pool or Spa without direct adult supervision. Guest agrees to abide by all rules, hours, and instructions for the use of Pool or Spa provided at the Property or in materials provided by IH. If for any reason a Pool or Spa malfunctions, Guest is solely responsible for notifying IH staff using the contact information provided to Guest in check-in instructions or posted in the Property. Overuse of a Pool or Spa may cause the Pool or Spa to shut off and may result in damage to the Pool or Spa, including the burn out of jets and motors in the Pool or Spa system. Under no circumstances shall Guest remove or add water, adjust chemicals or attempt to drain a Pool or Spa. In the case of a problem, IH will use reasonable efforts to ensure the Pool or Spa is functioning for the term of the stay. No refunds will be given related to the Pool or Spa.

19. Television and Internet. IH cannot guarantee or control the availability of internet or television services. Interruptions occur from time to time due to the remote nature of the Property. No refunds will be given due to interruptions of these services. Guest is responsible for the cost of any pay per view or similar items ordered during the term of Guest’s stay. Guest and their invitees agree to use the internet in accordance with all laws, and Guest is responsible for any costs or fines associated with illegal use of internet services. No refunds will be given due to interruptions of television and internet.

20. Phone Service. The Property may not have phone service, and cell phone service cannot be guaranteed. No refunds will be given due to interruptions of service.

21. Air Conditioning. Air Conditioning is not a standard amenity in the Property. In the case the Property has air conditioning and there is a problem, IH will use reasonable efforts to ensure the air conditioning is functioning for the term of the stay. No refunds will be given related to the air conditioning.

22. Fireplaces. The Property may contain a fireplace. In the case of a problem, IH will use reasonable efforts to ensure the fireplace is functioning for the term of the stay. No refunds will be given related to the fireplace.

23. Events. The holding of an Event at the Property is not allowed without expressed written permission from IH and shall be deemed grounds for termination of this Agreement and immediate removal of Guest from Property and an Unapproved Event Fee of $15,000.00 minimum shall be charged to Guest, in addition to any other remedies available to IH. Events are defined as any use of the Property in which the number of people on the Property at any given time is greater than the maximum occupancy stated at the time of booking, and/or any use in which any part of the Property is substantially altered by the use of decorations, use of additional furniture, or rearrangement of furniture or furnishings. ADDITIONAL DEFINITIONS of events include, but are not limited to parties, weddings or associated activities, group dinners, bachelor parties, bachelorette parties, birthday parties, reunions and amplified sound. All events must be approved in writing by IH at the time of booking.

24. Property Damage. Damage is determined by the following: (1) If the item was used as designed and reported prior to check out, then that would be considered accidental damage. If there is accidental damage, and the Property rules were not violated, as determined by IH in our sole and reasonable discretion, IH will repair damage at no additional charge to the Guest. (2)If the item was not used as designed and/or not reported prior to check out, Guest pays for damage. If a Guest violates the Property rules, causes intentional damage to the Property or removes anything from the Property, as determined in our sole discretion, IH will repair or replace and charge costs to the Guest. The amount of such damage shall be charged to the preauthorized Guest Credit Card. Should the Property not be habitable, the Guest is responsible for the cost of alternative housing for travelers displaced by Guest’s negligence.

25. Lost, stolen or abandoned articles. IH and the Homeowner shall have no responsibility for any personal Guest Property lost, stolen, or abandoned from or at the Property. Found items will be held for a maximum of 30 days from the date of checkout and will then be disposed of. Guest will incur a $25 lost and found fee in addition to the actual costs incurred to have items returned. Guest agrees and acknowledges that IH will not be responsible for safe-keeping of equipment, supplies, written material, vehicles, personal belongings, or other valuable items left in the Property or common areas of the Property.

26. Construction. Our markets are growing resort communities. There is a possibility that various construction projects may be ongoing during Guest’s stay that IH has no control over. IH shall use its best efforts to notify Guest of any construction projects in the vicinity of the Property that may impact the Property at the time of booking. No refunds will be given related to construction.

27. Unavailability. The Property may become unavailable to the Guest prior to or during occupancy under this Agreement because of fire, eminent domain, act of nature, delay in construction, repairs, unavailability, technological errors, sale of Property, loss of heat or hot water, or any other reason whatsoever (collectively, “Unavailability.”) If the Property becomes unavailable, IH at its option and as Guest’s sole and exclusive remedy, (a)offer a substitute accommodation OR (b)refund of the booking paid by Guest. If Guest choses (a) Guest agrees to pay the difference if the cost of the substitute accommodation is greater than the original booking. If Guest chooses (b) prior to arrival, IH will refund the booking amount. If Guest chooses (b) during the term of the stay, IH will prorate and refund the unused portion of the booking total. The foregoing is Guest’s exclusive remedy for IH’s failure to perform due to Unavailability.

28. Assignment, Subletting, Amendments. Guest will personally occupy the Property for the entire term of this Agreement. Guest may not assign, sublease, or transfer any rights under this Agreement, including the right to occupy the Property or any part thereof or permit the use of the Property by anyone other than the Guest. Guest may not make any amendments to this Agreement. This Agreement may be superseded only by written terms laid out to Guest by IH at the time of booking. Indemnity. Guest will defend, indemnify, and hold IH, its employees, affiliates and the Property Owner harmless for any claims, Losses arising from Guest's and occupant's or invitee's use of the Property or the common areas of the Property, or breach of any term of this Agreement (each a “Claim”). “Losses” means any and all claims, judgments, damages, penalties, fines, costs, liabilities, losses or expenses (including, without limitation, reasonable attorneys’ fees and expenses) incurred by IH or its affiliates by reason of or arising from a Claim.

29. COVID-19 Waiver. Guest acknowledges the contagious nature of the Coronavirus/COVID-19 and that the CDC and many other public health authorities still recommend practicing social distancing. Guest further acknowledges that IH has put in place measures to help reduce the spread of the Coronavirus/COVID-19. Guest further acknowledges that neither IH nor the homeowner can guarantee that Guest will not become infected with the Coronavirus/Covid-19 during the Guests’ stay. Guest understands that the risk of becoming exposed to and/or infected by the Coronavirus/COVID-19 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, IH staff, and other IH clients and their families. Guest understands these risks and knowingly and voluntarily assumes all risks associated with Guest’s stay and Guest waives any and all claims they may against IH and the homeowner related to COVID-19 or otherwise in connection with the transactions contemplated by this Agreement.

30. Marketing Consent. Guest consents to receive marketing emails containing local insights, new Property announcements, fun travel ideas, the InvitedHome Newsletter, and more delivered weekly to Guest’s inbox. InvitedHome values the Guest’s privacy, and the Guest can update their marketing preferences at any time by clicking the link at the bottom of any email.

31. Limitation of Liability. Guest acknowledges and agrees that their use of the Property or any of the facilities or amenities shall be entirely at Guest’s risk for all purposes and circumstances. To the fullest extent permitted by applicable law, use of the IH’s Website and use of the Property is at Guest’s sole risk, and Guest waives any and all claims they may have against IH and the Homeowner in connection with the transactions contemplated by this Agreement. IN NO EVENT SHALL IH BE LIABLE FOR ANY INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS, REVENUE, GOOD WILL OR LOSS OF USE OR DATA) ARISING OUT OF OR RELATED TO IH’S PERFORMANCE (OR FAILURE TO PERFORM) ITS OBLIGATIONS UNDER THIS AGREEMENT, EVEN IF IH HAD BEEN ADVISED, KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR COSTS.

32. Disclaimer. The services are provided without any other warranties of any kind and IH and Homeowner specifically disclaim all warranties, whether express, implied, or statutory, including, without limitation, all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and any warranties arising from course of dealing or course of performance. By checking the “I agree” box on the Booking Page, Guest acknowledges that he/she has reviewed and understands the terms of this Agreement and agrees to be bound thereby.